Shipping policy
Shipping Policy – robsbooks.net
Processing Times
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All orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays).
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You will receive a confirmation email once your order has been shipped, including tracking information where applicable.
Shipping Rates & Delivery Estimates
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United Kingdom: Standard delivery (Royal Mail 2nd Class) – 2–5 business days.
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Europe: Standard delivery – 5–10 business days.
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International (Rest of World): Delivery times vary by location – typically 7–21 business days.
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Shipping charges for your order will be calculated and displayed at checkout.
Please note: Delivery times are estimates and not guaranteed. Delays may occur due to postal service issues, customs inspections, or unforeseen circumstances.
Packaging
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All books are carefully packed to protect them during transit.
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We aim to use eco-friendly, recyclable packaging wherever possible.
Customs, Duties & Taxes
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International orders may be subject to import duties, taxes, or customs fees, which are the responsibility of the buyer.
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robsbooks.net is not responsible for delays caused by customs.
Lost or Damaged Items
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If your order arrives damaged, please contact us within 7 days of delivery with photos of the packaging and item.
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If your order has not arrived within the expected delivery timeframe, please get in touch so we can investigate with the courier.
PO Boxes & Military Addresses
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We can ship to PO Boxes and BFPO (British Forces Post Office) addresses, although delivery times may vary.
Contact Us
For any shipping questions or concerns, please contact our customer service team at:
📧 robin2422@gmail.com